CX Solutions for Every Growth Stage
LAUNCH
$2,500/mo: CX setup, onboarding workflows, startup support
CX Setup
- Setting up Zendesk, Intercom, Freshdesk, or Help Scout
- Creating categories, forms, automations, and macros
- Defining escalation paths and ticket workflows
Onboarding Workflows
- Drafting tone-of-voice and response guidelines
Startup Support
- Integrating CRM, email, or Slack notifications
SCALE
$5,500/mo: Dedicated CX Manager, automation setup, playbook creation
Dedicated CX Manager
- 2 dedicated and trained CX team member on your product
Automation Setup
- Automating repetitive replies or routing
Playbook Creation
- Creating internal playbooks for consistent handling
Elevate
$9,000/mo: Full CX team, help center management, NPS tracking
Full CX Team
- 3-4 dedicated and trained CX team member on your product
Help Center Management
- Building help center articles or internal FAQs
NPS Tracking
- Setting up customer satisfaction (CSAT) or NPS surveys
Custom Pricing
Multi-brand or complex CX setups
Email for a quote
Process design is included in all mo. plans:
- Defining the customer journey from ticket to resolution
- Establishing escalation and feedback loops
- Outlining when and how to hand off to different team roles
Additional Services
One Time Fee Options
CRM & Health Scoring Setup
Implementation in HubSpot or Intercom.
Fees range from $3000-$6000
Knowledge Base Setup
Creation of branded support articles and videos.
Fees range from $2500-$4000
Team Success Training
Custom workshops for internal CS teams.
Fees range from $1500-$3000
Customer Journey Audit
End-to-end analysis of onboarding & retention flow.
Fees range from $2000-$3000
Product Management
Need a Product Manager to help guide your products direction and encourage the teams to work together the best. Let us help you with your one time projects or train your team to work together more efficiently.
Pricing variable please contact for details.
For YOUR customers - Customer Data Input
Large customers sometimes need help inputting information into their new databases. Many do this manually and struggle completing their needs in time.
Pricing variable please contact for details.
Flexible, Scalable CX Operations for Fast-Growing Startups